Order Cancellation Before Shipping: You can cancel your order within 24 hours of placing it — as long as it hasn’t been shipped. To cancel, please contact us immediately at support@global.in with your order number. After Shipping: Once your order has been dispatched, it cannot be cancelled. However, you may still be eligible for a return or refund. Return Policy We accept returns under the following conditions: Eligible : Items must be unused, unwashed, and in original packaging. Returns must be initiated within 12 Hours of delivery. Proof of purchase (order number or invoice) is required. Must need Unboxing Video How to Request a Return: 1. Email us or Whatsapp with your order number and reason for return. 2. Once approved, you’ll receive instructions and the return shipping address. 3. Return shipping costs are the customer’s responsibility (unless the item was damaged or incorrect). Refund Policy: Once we receive and inspect your return: If approved, your refund will be processed within [5–10 business days]. Refunds will be issued to the original payment method. You’ll receive a confirmation once your refund is issued. ⚠️ Late or Missing Refunds: If you haven’t received a refund after 10 business days, please: Check your bank or payment account again. Contact your payment provider. If still unresolved, contact us. Damaged or Incorrect Items: If you received a damaged, defective, or wrong item, please contact us within [24-48hours] of delivery with: Order number Clear photos of the item and packaging Description of the issue We will offer a replacement, exchange, or full refund — depending on the situation.